Latest Stories

Redesign Time?

Companies are taking a hard look at their Internet initiatives. Many have decided it’s redesign time.
I applaud the initiative, but I’m skeptical about execution. If we applied the same logic to traditional architecture that most people use for redesigning websites, we’d hire a handyman. A coat of paint, new plumbing fixtures, minor wiring — a [...]

What Makes You Different

Just about every business book contains a system for improvement. Higher profits, efficiency, job satisfaction. How does each differ from the others?
Most don’t. Most are variations on these themes.
The ones that have stood out, like “Good to Great” or “Seven Habits of Highly Successful People,” have offered a variation that was just different enough to [...]

A Few Good Books

Just Say “No!” to Authors without Healthy Marketing Platforms
How could a book with such promise turn into such a dog of a letdown? The proposal looked great. The project felt worthy enough. And the subject matter seemed as if it would be interesting to an ocean full of readers. With all of that going for [...]

In a Box in the Closet…

Thelma Toole believed in the talent of her son, though no one else could see it. And as mothers are wont to do, she pestered important people to take a look at ‘the marvelous thing’ her darling baby boy had written. She was systematically ignored, brushed off, and swept aside for 11 long and pitiable [...]

Going to Disney World

Did you watch Super Bowl XLI? Did you see the look on Peyton Manning’s face as he hoisted the Vince Lombardi Trophy high into the South Florida sky? It was a look of sheer jubilation. Triumphant exultation. The look of a man standing on the pinnacle of his profession.
I imagine you’ll have a similar look [...]

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