Do you think you’d be more comfortable trying to set up a Starbucks on the moon then write a blog post? You’re not alone! The first few posts are sheer terror, but blogging becomes more bearable after you’ve published your first few. Before long, it’s actually fun! That being… Read more   

The other day I was explaining to some French friends about Clotaire Rapaille’s illuminating book The Culture Code: An Ingenious Way to Understand Why People Around the World Live and Buy as They Do. Needless to say, they were interested in his findings about their culture, and how… Read more   

Are you making it easy for your customers, or are you making them jump through hoops? I have the wonderful ability to work virtually — my office is wherever I have my Mac and an Internet connection. The Internet being the Internet, one can easily get distracted. So,… Read more